This page is no longer valid

Thank you for requesting a quote. Unfortunately, Cigna Insurance Services (Europe) Ltd are no longer able to provide you with a quote for a Go travel insurance policy. If you would like a new quote, then please visit the new Go Travel Insurance website, by clicking here for more information.

Current policies remain unaffected

If you have an existing policy (your policy number starts with 'CGOT' or 'CGOW'), you will still have continuous cover up until your current policy expiry date. If you hold an annual policy, you will not receive a renewal invitation this year, and your policy will lapse. You will need to take out a new policy, by getting a quote using the link above.

Useful Contact Information

If your policy number starts with 'CGOT' or 'CGOW' and you wish to make a claim or have a customer service query, please contact us using one of the methods below:

Telephone: 0330 100 7702*

Email our customer services team: servicing@gotravelinsurance.co.uk

Email our claims team: travel.claimsplymouth@cignainsurance.co.uk

24 hour Medical Assistance Helpline: +44 (0) 208 763 3079 (Lines open 24 hours a day, 7 days a week)

Complaints
We aim to provide you with a high level of service. However, there may be a time when you feel that our service has fallen below the standard you expect. If this is the case and you want to complain (and your policy number starts with 'CGOT' or 'CGOW'), we will do our best to resolve the situation.

Email: customerrelations@gotravelinsurance.co.uk
Write to: Go Travel Insurance Customer Relations Department, 1 Drake Circus, Plymouth, PL1 1QH

Our complaints procedure can be found in the Policy Wording document.

* Calls to 03 numbers cost no more than calls to geographic numbers (01 or 02) from both landlines and mobiles.