Travel Tips: Part 2 - What to do if you become the victim of crime on holiday

To get the assistance you need and to ensure that your claim is successful read our top tips on what to do if you become a victim of crime whilst you are on holiday.

1. Report the incident to the police immediately and get a written report.

To make successful claim on your travel insurance you will need some evidence of what happened. A written police report should be obtained for this purpose.

 

2. Cancel cards and travellers cheques

If you have had your bank or credit cards stolen you must contact the issuing bank immediately to cancel them. This will prevent any fraudulent spending on your accounts.
Cancel travellers cheques and arrange for replacements.  Remember to keep a record of all the serial numbers in a safe location separate from your cheques.

 

3. Collect evidence to support your claim

If your holiday accommodation or vehicle is broken into and your possessions are stolen, you must collect evidence of the break-in.  Ask the police to detail any damage to your accommodation or vehicle and report to them what has been stolen.  Get a statement from the accommodation owner or car hire company detailing any damage, or retain a copy of the repair bill.  Photos of the break-in damage may also help to support your claim.

 

4. Lost passport

If your passport is stolen report it to the British FCO Consulate, Embassy or high commission immediately and get a replacement as soon as possible.  The FCO will issue you with replacement travel documents so you can travel back to the UK.  Retain receipts for all expenses incurred in obtaining replacement documents.

 

5.Obtain and keep receipts

Retain all cash point and foreign currency exchange receipts in order to support your claim for personal money.

More Travel Tips

> 10 ways to stay healthy on holiday

> What to do if you are ill on holiday - Our top tips

> 8 ways to avoid being a victim of crime on holiday

> What to do if you do become a victim of crime - Our top tips

> 10 tips to keep your valuables and baggage safe on holiday

> What do you do if your bags are lost or stolen

> 8 tips for taking care of your passport

> What to do if your passport is lost or stolen

> Backpacking and gap year travellers