How to Contact Go Travel Insurance

Travel Insurance Sales

Call Agents available today - 8:00am-9:00pm. Please call on 0844 482 0880

 

Travel Insurance Claims

0844 482 0886
Our claims department is open 9am to 5pm Monday to Friday.

 

Contact Us by Email or Post

enquiries@gotravelinsurance.co.uk

Drakefield Insurance Services Ltd
West Wing
6 Miles Gray Road
Basildon
Essex
SS14 3HJ

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Send Us Your Feedback

Please do not hesitate to let us know if you have any ideas or concerns on how we can improve our service to you. We welcome your feedback on all aspects of our service. Please feel free to email us on feedback@gotravelinsurance.co.uk with your comments. All feedback is monitored by our Board of Directors.

 

Complaints

In the event that you have a complaint about our service please contact our Operations Manager stating the nature of your complaint. We will acknowledge your complaint within 14 days of receipt and advise you how we intend to deal with your complaint.

It is our intention to deal with your complaint within 21 days of initial acknowledgement. If we are unable to deal with your complaint or you are not satisfied with the outcome we will advise you of your options.